Veloura Fashion

Overview

Welcome to Veloura Fashion. Throughout these Terms of Service, the terms "Veloura Fashion," "we," "us," and "our" refer to Veloura Fashion and its online store.

These Terms govern your access to and use of our website, products, services, content, features, and shopping platform (collectively, the "Services"). Our online store is hosted using Shopify technology, which enables us to provide our products and services securely.

By accessing our website, browsing our content, creating an account, or placing an order, you agree to comply with these Terms of Service as well as our Privacy Policy and any additional policies referenced on our website.

If you do not agree with these Terms, you should discontinue use of our Services immediately.

1. Eligibility and Account Responsibilities

To use our Services, you must be at least the legal age of majority in your jurisdiction or have permission from a parent or legal guardian.

When using our Services, you may be required to provide information including:

• Name

• Email address

• Billing information

• Shipping details

• Payment information

You agree that all information submitted to Veloura Fashion is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

Accounts may not be sold, transferred, shared, or assigned without our written permission.

2. Product Information

We strive to present products as accurately as possible.

However, actual colors, textures, and product appearance may vary depending on:

• Screen settings

• Device displays

• Lighting conditions

• Manufacturing variations

Product photographs are intended for illustration purposes only.

Veloura Fashion does not guarantee that products will appear exactly as displayed on your device.

We reserve the right to:

• Modify product descriptions

• Update pricing

• Discontinue products

• Limit product availability

• Restrict quantities purchased

at any time without prior notice.

3. Orders and Acceptance

Submitting an order constitutes an offer to purchase.

All orders are subject to review and acceptance by Veloura Fashion.

An order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.

We reserve the right to:

• Refuse any order

• Limit quantities

• Cancel transactions

• Request additional verification

for any reason permitted by law.

If an order cannot be fulfilled, we will attempt to notify you using the contact information provided during checkout.

Returns and refunds are governed exclusively by our Refund & Returns Policy.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

The applicable price for an item is the price displayed at the time an order is placed.

Unless otherwise stated, prices do not include:

• Taxes

• Duties

• Import charges

• Customs fees

• Additional shipping-related charges

Customers are responsible for ensuring their payment information remains accurate and valid.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method.

• Payment details are accurate.

• Sufficient funds are available.

• Charges incurred will be honored by your financial institution.

5. Shipping and Delivery

Estimated delivery times are provided for informational purposes only.

Veloura Fashion cannot guarantee delivery dates and shall not be responsible for delays resulting from:

• Carrier disruptions

• Customs inspections

• Weather conditions

• Public holidays

• Supply chain interruptions

• Circumstances beyond our reasonable control

Risk of loss and ownership transfer to the customer upon delivery of the order to the designated shipping carrier.

Additional information regarding deliveries can be found in our Shipping Policy.

6. Intellectual Property Rights

All content available through the Services, including but not limited to:

• Logos

• Product images

• Website design

• Graphics

• Text

• Videos

• Icons

• Product descriptions

• Branding materials

is the property of Veloura Fashion or its licensors and is protected under applicable intellectual property laws.

You may access our website solely for personal and non-commercial use.

You may not:

• Copy

• Reproduce

• Modify

• Republish

• Distribute

• Sell

• Reverse engineer

• Exploit

any portion of the Services without prior written authorization.

All rights not expressly granted remain reserved.

7. Third-Party Services and Tools

Our website may provide access to services, software, integrations, or tools operated by third parties.

These services are provided on an "as available" basis.

Veloura Fashion does not control and is not responsible for:

• Availability

• Accuracy

• Security

• Functionality

of third-party services.

Your use of such services is entirely at your own discretion and subject to the provider's own terms and policies.

8. External Links

Our Services may contain links to websites, applications, or resources operated by third parties.

We do not endorse or guarantee the accuracy of information provided by third-party websites and are not responsible for any transactions, content, or services offered by those parties.

Accessing third-party websites is done entirely at your own risk.

9. Shopify Platform

Veloura Fashion operates using Shopify's e-commerce infrastructure.

While Shopify provides the technology that powers our online store, all purchases are made directly from Veloura Fashion.

Shopify is not responsible for:

• Products sold through our store

• Customer service matters

• Shipping issues

• Refund requests

• Product-related claims

Any concerns regarding orders should be directed to Veloura Fashion.

10. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our Services, you consent to the collection, storage, processing, and use of your information as described in our Privacy Policy.

Because our store operates through Shopify technology, certain information may also be processed by Shopify and its service providers as necessary to operate the platform.

11. Reviews, Feedback and User Content

If you submit reviews, comments, suggestions, photographs, testimonials, feedback, or other content, you grant Veloura Fashion a perpetual, worldwide, royalty-free license to use, reproduce, publish, distribute, display, edit, and promote such content.

You represent that:

• You own or control the rights to the submitted content.

• The content is accurate.

• The content does not infringe upon the rights of others.

We reserve the right to remove any content that violates these Terms or is considered inappropriate.

12. Website Accuracy

Although we strive to maintain accurate information, occasional errors may occur relating to:

• Pricing

• Availability

• Product descriptions

• Promotions

• Shipping estimates

Veloura Fashion reserves the right to correct such errors and update information at any time, including after an order has been submitted.

13. Prohibited Activities

You agree not to use the Services for any unlawful, harmful, fraudulent, or abusive purpose.

Prohibited conduct includes, but is not limited to:

• Violating applicable laws

• Infringing intellectual property rights

• Uploading malicious software

• Distributing spam

• Collecting customer information without authorization

• Attempting unauthorized access to systems

• Impersonating individuals or entities

• Interfering with website functionality

Violations may result in suspension or termination of access without notice.

14. Automated Access

The use of bots, scraping tools, automated scripts, artificial intelligence systems, crawlers, or similar technologies to access, collect data from, or interact with our Services without authorization is prohibited.

Veloura Fashion reserves the right to block, restrict, or terminate access where automated activity is detected.

15. Termination

We may suspend or terminate access to our Services at any time if we believe a violation of these Terms has occurred.

Termination does not affect any rights or obligations that arose before termination.

16. Disclaimer of Warranties

The Services and all products offered through the website are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Veloura Fashion disclaims all warranties, express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Accuracy

• Reliability

• Availability

• Non-infringement

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

17. Limitation of Liability

To the fullest extent permitted by law, Veloura Fashion and its owners, affiliates, employees, contractors, service providers, and partners shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

• Website use

• Product purchases

• Delayed deliveries

• Service interruptions

• Loss of profits

• Loss of data

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

18. Indemnification

You agree to defend, indemnify, and hold harmless Veloura Fashion and its affiliates from any claims, liabilities, losses, expenses, or damages arising from:

• Violation of these Terms

• Misuse of the Services

• Violation of applicable laws

• Infringement of third-party rights

19. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional policies published on our website, constitute the entire agreement between you and Veloura Fashion regarding the Services.

21. Assignment

Veloura Fashion may assign or transfer its rights and obligations under these Terms without restriction.

Customers may not transfer their rights or obligations without prior written consent.

22. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of Veloura Fashion, without regard to conflict-of-law principles.

23. Updates to These Terms

We reserve the right to modify, update, or replace these Terms at any time.

Updated versions become effective immediately upon publication unless otherwise stated.

Continued use of the Services following any update constitutes acceptance of the revised Terms.

24. Contact Information

For questions regarding these Terms of Service, please contact:

Veloura Fashion
Email: info@veloura-fashion.ca